How can we help you?

In this section you can find information and advice for your business or your home, find out about energy efficiency, and learn more about safety and emergencies. There's also regulatory information and answers to frequently asked questions (FAQs).

Contacting us

If you have any queries or problems using the site please use one of the following methods to contact us:

1. Complete an online enquiry form and one of our advisors will respond usually no later than 48 hours of us receiving a message.

2. Phone us - view our list of phone numbers to find the right one for you.

Accessibility

We are committed to ensuring that our website content can be used by all our customers. To this end we have built this site to conform to the latest W3C Web Content Accessibility Guidelines.

Browser compatibility

This website is compatible with all popular browsers. We recommend that users run regular updates for the latest levels of software to ensure this website can be viewed at its optimum.

Opening PDF files

If you are experiencing problems when opening PDF files we suggest that Adobe Acrobat Reader is fully uninstalled and the latest version is downloaded from Adobe. 

Please visit the Adobe website to find the latest version.